Return Policy

If you are not happy with your purchase you can return it for a refund or exchange up to 30 days after purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Exchanges and Returns:

To exchange, return or replace items if they are defective or damaged, send us an email at and send items to: 
Cape Cali
P.O. Box 206
Argyle, TX 76226
United States

You will be responsible for paying for the shipping costs for returning your items. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.  Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Duties/Taxes/VAT charges - International Customers

Cape Cali does NOT include any extraneous charges in the price of any product and it is the responsibility of the customer to pay any local import duty, tax or VAT.
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